Terms and conditions



Shipping and delivery

Return / Cancellation Right


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At rosenborgcykler.dk you can order all items that are displayed on our website.

We point out that all products are handmade unique. The illustrations are standard illustrations, so the products can vary slightly in size and appearance.

All prices are incl. 25% VAT and is in Danish kroner.

Reservations are made for typos and sold out items. Prices only apply within Denmark’s borders, excl. Faroe Islands and Greenland.



At rosenborgcykler.dk you have the option to pay with the following credit card:




There is no charge for payment at rosenborgcykler.dk

If you pay with a debit card, you are insured against abuse. Our web shop uses SSL (Secure Socket Layer) in our payment system. This way you are well secured, so you can safely shop online. The data you send in connection with a purchase that is paid for with a debit card is encrypted (SSL), and so only PBS can read it. Neither rosenborgcykler.dk nor others have the opportunity to read the data.

The amount of the goods is deducted at the time of shipment and rosenborgcykler.dk can never withdraw a larger amount than what you have approved for the purchase.

We do not require handling or payment fees.



The goods are always delivered free of charge in Denmark to the nearest parcel shop.

Delivery time is 3-5 business days.



If the goods delivered do not live up to expectations, the goods can be returned and the money refunded. However, this requires that the goods are unused and in the same condition as they were received. You must inform us within 14 days of receipt that you wish to cancel your purchase. The message must be given to the following: rosenborgcykler@gmail.com In the notice you must clearly indicate to us that you wish to exercise your right of withdrawal.

All goods that are requested to be returned must be returned within 14 days of receipt. The right of return will then lapse.

Upon return, a copy of invoice / order confirmation must be attached. Please describe why the item is being returned and provide bank details for which account you wish to deposit the money from. We do not send checks or cash.

Returns due to cancellation are at the buyer’s own expense. Upon return, the buyer is responsible for ensuring that the item is properly wrapped.

All returned goods must be sent to the address below:


Rosenborg Cykler

Rosenborggade 3K

1130 København K


Please note that we do not receive return parcels sent by mail. demand or similar, and also packages that are placed at the door without a receipt.



You must return your order to us without undue delay and no later than 14 days after you receive the item. You must bear the direct costs associated with the return of the item.



You will only be liable for any deterioration in the value of the goods if the deterioration is due to handling other than what is necessary to determine the nature, characteristics and functioning of the goods. You can try the item in the same way as if you tried it at a physical store.

If the item is tried in addition to what is described above, we consider it used, which means that the right of withdrawal lapses. You must therefore try the product as in a physical store, but do not use it.



If you regret your purchase, you will of course receive the amount you paid back to us. In the event of any impairment for which you are liable, this amount will be deducted. If you exercise your right of withdrawal, the item will be refunded within 14 days of the date we received the item (s).

We may withhold the refund until we have received the return item, unless you have provided proof of returning it before then.

If you regret the purchase, the item must be shipped to:

Rosenborg Cykler

Rosenborggade 3K

1130 København K

Please attach a copy of the order confirmation.

Note ! We do not receive parcels sent per demand or parcels sent without distribution.