Mon-Friday 08:30 – 18:00
Saturday 10:00 – 15:00
+45 20 44 55 57
1130 København K
Get In Touch
Rosenborg Cykler FAQ
Which types of bicycles do your have for hire?
If you opt for a short-time hire, you will generally be given one of our ‘Bornholm bicycles’. This type of bicycle is easy to adjust and confortable to use. If you opt for a long-term hire, e.g. a semester bicycle, we offer different sizes to ensure that we have a bicycle that fits your needs.
How many gears do the bicycles have?
The bicycles primarily have three gear, but as Denmark is a flat country, having three gear settings is sufficient. Some larger rental bikes have 7 gears.
Do you charge a deposit for bike rentals?
No, a deposit is not required when renting a bike from Rosenborg cykler.
Do I have to wear a helmet when cycling in Copenhagen?
It is not compulsory to wear a helmet in Copenhagen but we certainly recommend it for safety reasons, as Copenhagen is a busy cycling city. Also accidents are few considering the amount of bicycles, they do happen. We have helmets available for rental in the store.
Is the rental/semester bicycle insured during the rental period?
- You need to ensure that the bicycle is covered by your own insurance policy
- Students at DIS are covered through the DIS insurance arrangements
What should I do in the event that the bicycle gets stolen?
In the event that the bicycle gets stolen, you need to contact the store immediately, and subsequently you need to report the incident to your insurance company and advise them of the frame number.
Do you offer a courtesy bicycle while a faulty bike is being fixed?
Yes, you will always be offered a courtesy bicycle if your hire bicycle is being repaired.
Do you offer a free service check-up for student semester bikes?
When you rent a bike for a longer period the rental also includes free service checks. It is important that you honor the compulsory service check of the bicycle, as the check ensures that the bicycle is safe to use and that it is kept in a good condition.
We offer free service checks on our Semester bicycles/hire bicycles – it is always better to have your bicycle checked one time too many than not at all.
Which bicycle repair services do you offer?
We offer all types of bicycle repairs, from simple flat tyres to major repairs and rebuilds. Please use the form above if you have any questions regarding repairs, otherwise you can contact our in-store mechanic.
Do you also sell used bicycles?
Yes! We do also have a range of bicycles for sale. The bikes that we sell are both new and used. We regularly replace our rental bicycles, and we sell the used ones at fair and competitive prices. Call us on +4520445557 or come into the store for more information
Is it possible to purchase new bicycles?
Yes, we sell brand new bicycles from the German label ‘Hartje’ and the Danish label ‘Ebsen’. Other bicycles can be ordered upon request.
When booking one of your guided tours, is there a minimum or maximum number of participants?
There is no minimum or maximum numbers, we can cater for anything from small family outings to company events.